Do you serve Texas and the rest of the USA?
expand_moreYes — Texas is our main focus, and we serve patients across the USA. Texas residents can start a visit online from anywhere in the state — Houston, Dallas, Fort Worth, Austin, San Antonio, El Paso and beyond. Choose Texas (TX), or your own state, as your state of residence and a physician licensed in your state reviews your case, often the same day.
What conditions can urgent care treat online?
expand_moreCommon, non-emergency conditions with recognizable symptoms — UTIs, ear infections, sinus infections, strep throat, dental infections, and refills for stable maintenance medications like asthma inhalers.
What should I do if my symptoms are severe?
expand_moreOnline urgent care is for non-emergency conditions only. If you have chest pain, trouble breathing, severe abdominal pain, high fever, or any symptom that feels like an emergency, call 911 or go to the nearest emergency room.
Do I need a lab test or exam first?
expand_moreNot always. For classic symptoms, a physician may prescribe based on your intake alone. If your case needs an in-person exam or lab confirmation, you'll be told directly and referred appropriately — you won't be charged for a visit that can't be completed online.
How fast will I get a prescription?
expand_moreMost patients receive a same-day response during business hours. Your prescription is sent electronically to the pharmacy you choose.
Will my insurance be billed?
expand_moreNo. Every visit is flat-rate, paid up front, starting at $29.99 — no insurance billing, no surprise costs after the visit.
Can I request a specific antibiotic?
expand_moreYou can share your history and preferences, but the physician reviewing your case makes the final call on what's clinically appropriate and safe for you.